Terms and Conditions

These Terms and Conditions ("Terms") govern the use of software ("Software") licensed to you by **CYBERSPACE TECHNOLOGIES**, License # 92401, City Avenue Building 8th Floor 804, Port Saeed, Dubai, United Arab Emirates. These Terms apply to any use of **Tairra**'s Software or Services, including trial, demo, or purchased versions. By using or installing the Software, you agree to comply with these Terms.

1. Definitions

  • "Tairra", "us," or "our" refers to CYBERSPACE TECHNOLOGIES, located at the address mentioned above, offering the Software.
  • "Customer" or "you" refers to the individual or entity who has obtained the Software.
  • "Computer" refers to any personal electronic device that supports the Software.
  • "Documentation" refers to the technical guidelines published by Tairra, not including third-party content.
  • "Software Integration" means any combination of Tairra’s Software with another product, service, or plugin.
  • "Use" means to access, install, or benefit from the functionality of the Software.

2. Software License

License Grant: Upon obtaining the Software from Tairra or an authorized agent, and subject to your compliance with these Terms, Tairra grants you a limited, non-exclusive, non-transferable license to use the Software according to its intended purpose. By clicking "Buy now," you enter into a purchase agreement with Tairra.

General Use: You may install and use multiple copies of the Software on various devices, including Computers, Laptops, Tablets, and Smartphones.

Server Use: This license permits you to install and use the Software on a virtual or on-premises server.

Distribution: You are not granted rights to sublicense or distribute the Software.

Software Integration: If the Software is provided as part of an integration, your use of the Software is governed by additional terms specific to that integration.

Availability Limitation: The Software may not be available in all languages or to residents of all countries.

3. Restrictions and Requirements

You agree to use the Software only as permitted by this agreement and not in a manner inconsistent with its design or the Documentation. You shall not:

  • Integrate or use the Software with third-party products without express permission from Tairra.
  • Attempt to access any Disabled Features unless authorized by enabling technologies provided by Tairra.
  • Alter or remove any copyright or proprietary notices.
  • Modify, reverse-engineer, or decompile the Software.

4. No Transfer

You may not rent, lease, sell, sublicense, assign, or transfer your rights in the Software except as explicitly permitted by this agreement.

5. Intellectual Property Ownership, Reservation of Rights

The Software is the intellectual property of Tairra and its suppliers. The structure, organization, and code of the Software are the valuable intellectual property (e.g., trade secrets and confidential information) of Tairra and its suppliers. The Software is protected by law, including without limitation the copyright laws of the United Arab Emirates and the Kingdom of Bahrain, and by international treaty provisions. Except as expressly stated herein, this agreement does not grant you any intellectual property rights to the Software, and all rights not expressly granted are reserved by Tairra and its suppliers.

6. Feedback

The Software is the intellectual property of Tairra and its suppliers. The structure, organization, and code of the Software are the valuable intellectual property (e.g., trade secrets and confidential information) of Tairra and its suppliers. The Software is protected by law, including without limitation the copyright laws of the United Arab Emirates and the Kingdom of Bahrain, and by international treaty provisions. Except as expressly stated herein, this agreement does not grant you any intellectual property rights to the Software, and all rights not expressly granted are reserved by Tairra and its suppliers.

7. Internet Connectivity and Privacy

The Software may automatically connect to the Internet to provide additional features, update the Software, or collect information as described in the Tairra Privacy Policy. By using the Software, you consent to such connections and data collection.

Automatic Connections to the Internet

The Software may cause your Computer, Tablet, or Mobile device to automatically connect to the Internet without notice, to communicate with a Tairra website or domain for purposes such as providing you with additional information, features, or functionality. Unless otherwise specified in this section, the following provisions apply to all automatic Internet connections by the Software.

Collection of Information

Whenever the Software connects to Tairra over the Internet, certain information is collected and transmitted by the Software to Tairra pursuant to the Tairra Online Privacy Policy available at Privacy Policy, which may be updated from time to time.

Updating

We may modify, update, or discontinue the Software (including any portions or features) at any time, without liability to you or anyone else. The Software may cause your Computer, Tablet, or Mobile device to automatically connect to the Internet (intermittently or on a regular basis) to:

  • Check for updates that are available for download and installation on the Computer, Tablet, or Mobile device;
  • Automatically download and install updates;
  • Notify Tairra of the results of installation attempts.

These updates may take the form of bug fixes, new features, or new versions. You agree to receive such updates from Tairra as part of your use of the Software.

Mobile/Tablet Application Usage Data

You have the option to share information with us about how you use our Mobile/Tablet applications. Where permitted by law, this option is turned on by default, and the information is associated with your Tairra account. This information allows us to provide you with a more personalized experience and helps us to assess our offerings and develop, modify, improve, support, customize, and operate our Services based on your use, as applicable, of any Services.

You can change your preferences anytime on your Tairra Account Management page. To learn more about Mobile/Tablet application usage data, visit https://help.Tairra.com.

7. Internet Connectivity and Privacy

The Software may automatically connect to the Internet to provide additional features, update the Software, or collect information as described in the Tairra Privacy Policy. By using the Software, you consent to such connections and data collection.

Tairra may update or discontinue the Software at any time. You agree to receive updates, bug fixes, and new features automatically as part of your Software subscription.

If you use mobile or tablet applications, you can choose to share usage data with Tairra to improve the service. You can manage your data-sharing preferences through your Tairra Account.

8. Third-Party Offerings

The Software may allow you to access and interoperate with third-party content, software applications, and data services ("Third-Party Offerings "). Your access to and use of any Third-Party Offering, including any services, or information, is governed by the terms and conditions respecting such offerings and by the copyright laws of the United Arab Emirates and the Kingdom of Bahrain. Third-Party Offerings are not owned or provided by Tairra. You agree that you will not use any such Third-Party Offerings in violation of copyright laws of the United Arab Emirates or the Kingdom of Bahrain. Tairra or the third party may at any time, for any reason, modify or discontinue the availability of any Third-Party Offerings. Tairra does not control, endorse, or accept responsibility for Third-Party Offerings. Any dealings between you and any third party in connection with any Third-Party Offerings, including such party's privacy policies and use of your personal information, delivery of and payment for services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and the third party. Third-Party Offerings might not be available in all languages or to residents of all countries, and Tairra or the third party may, at any time and for any reason, modify or discontinue the availability of any Third-Party Offerings.

9. Disclaimer of Warranties

The Software is provided "as-is." To the maximum extent permitted by law, Tairra disclaims all warranties, express or implied, including the implied warranties of non-infringement, merchantability, and fitness for a particular purpose. Tairra further disclaims any warranty that:

  • (a) The Software will meet your requirements or will be constantly available, uninterrupted, timely, secure, or error-free.
  • (b) The results obtained from the use of the Software will be effective, accurate, or reliable.
  • (c) The quality of the Software will meet your expectations.
  • (d) Any errors or defects in the Software will be corrected.

Tairra specifically disclaims all liability for any actions resulting from your use of the Software. You may use and access the Software at your own discretion and risk, and you are solely responsible for any damage to your Computer, Tablet, or Mobile operating system or loss of data that results from the use of and access to the Software.

10. Limitation of Liability

With the exception of a party's obligation to provide indemnification under this agreement and each party's confidentiality obligations, in no event shall either party, or its licensors or suppliers by virtue of this agreement, have any liability to any other party for any lost profits or costs of procurement of substitute services, or for any incidental, punitive, indirect, special, or consequential damages, however caused and under any theory of liability (including negligence) and whether or not such party has been advised of the possibility of such damage. The limitations set forth in this section 10 do not apply to any infringement or misappropriation by either party or its contractors of the other party's intellectual property rights.

In no event shall Tairra, its affiliates, or its officers, directors, employees, agents, licensors, or suppliers be liable to Customers for more than the amount of the amounts paid under this agreement by the Customer. The foregoing limitation on direct damages shall not apply to any breach by Sybase of its confidentiality obligations or Tairra's intellectual property indemnification obligations under Section 5. The parties agree that this section 10 represents a reasonable allocation of risk.

Tairra's total liability in any matter arising out of or related to this agreement is limited to the amounts paid under this agreement. This limitation will apply regardless of the form or source of claim or loss, whether the claim or loss was foreseeable, and whether a party has been advised of the possibility of the claim or loss.

The limitations and exclusions in this section apply to the maximum extent permitted by law.

Tairra is not liable to you or anyone else for any loss of use, data, goodwill, or profits, whatsoever, and any special, incidental, indirect, consequential, or punitive damages whatsoever, regardless of cause (even if Tairra has been advised of the possibility of the loss or damages), including losses and damages:

  • (a) Resulting from loss of use, data, or profits, whether or not foreseeable.
  • (b) Based on any theory of liability, including breach of contract or warranty, negligence, or other tortious action.
  • (c) Arising from any other claim arising out of or in connection with your use of or access to the Software.

Nothing in this agreement limits or excludes Tairra's liability for gross negligence, for Tairra's or its employees' or agents' intentional misconduct, or for death or personal injury.

11. Export Rules

The Software and your use of the Software are subject to United Arab Emirates and Kingdome of Bahrain. As well as the international laws, restrictions, and regulations that may govern the import, export, and use of the Software. You agree to comply with all such laws, restrictions, and regulations.

12. Updates and Availabilty

TWe may modify this Agreement, for example, to reflect changes to the law or changes to our Software. You should look at this Agreement regularly. We will post notice of modifications to this Agreement on this page. By continuing to use the Software after the revisions are in effect, you agree to be bound by the revised terms of the updated Agreement.

13. Miscellaneous

This Agreement represents the entire understanding between you and Tairra with respect to the Software and supersedes all prior agreements. If any part of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

English Version

The English version of this agreement or Arabic translated version by any legal office in the United Arab Emirates will be the versions used when interpreting or construing the terms of this agreement.

Headings

Headings used in this agreement are provided for convenience only and will not be used to construe meaning or intent.

Payments and Collections

Tairra has the right to assign its Sole Agents and authorize them to collect & receive on behalf of Tairra (in Sole Agent's bank accounts) in their nominated territories, all subscription fees from Customers, with no objections from any party related to this transaction.

Payment Options, Prices, Taxes, and Currency

Tairra has facilitated for prospective Customers most of the common methods of payment such as (Credit Cards (Visa, MasterCard, American Express), Benefit, PayPal, Debit Cards) for its offered packages (VAT % inclusive) in Bahraini Dinar.

Right of Customer Withdrawal

Applicable and eligible during the offer "Money Back Guarantee" mentioned in Agent website's Plans and within the given period for all customers. Such Customer subscription is not refundable after this period.

Customer withdrawal's refund is limited to the original amount of the subscription; any government taxes paid by customers are non-refundable.

Severability

If any provision of this agreement is held invalid or unenforceable for any reason, this agreement will continue in full force and effect.

Authorized Agent Responsibilities

It's clear, understood, and accepted by all parties in this terms and conditions agreement that the Agent assigned by Tairra in the Kingdom of Bahrain has limited responsibilities and liabilities towards Customers, which cover marketing and selling the subscriptions to prospective Customers, and collecting on behalf of Tairra via the online store, all subscriptions related to the territory of Bahrain. The Agent is responsible for promoting the Software, demonstrating the Application, and collecting the subscriptions on behalf of Tairra.

No Waiver

Our failure to enforce or exercise any provision of this agreement is not a waiver of that provision.

14. Survival

Upon the expiration or termination of this agreement, the Software may cease to operate without prior notice. Your indemnification obligations, Tairra's warranty disclaimers or limitations of liabilities, and dispute resolution provisions stated in this agreement will survive.

15. Termination

Tairra will have the right to terminate this Agreement for any reason or no reason upon providing at least thirty (30) days' prior written notice and refund the unutilized fees for the remaining period of this contract if applicable. Effective upon termination, you will immediately cease your use of the Software and will destroy (at Tairra's request) your copy of the Software. All licenses granted to you by Tairra will immediately cease upon termination.

16. Governing Law and Dispute Resolution

This Agreement shall be governed by the laws of the United Arab Emirates, without regard to its conflict of law principles. The parties irrevocably consent to the exclusive jurisdiction of the courts of the United Arab Emirates. No choice of laws rules of any jurisdiction shall apply to this Agreement. The parties confirm that it is their wish that this Agreement be drawn up in English language.

17. Force Majeure

Except for each party's obligations to pay money, neither party shall be deemed to be in breach of this Agreement for any failure or delay in performance caused by reasons beyond its reasonable control, including but not limited to acts of God, earthquakes, wars, terrorism, communication failures, strikes or shortages of materials.

18. Suspension

Tairra reserves the right to suspend access to the Software and/or service, by the officers, managers, or Authorized technical team, and without compensation:

  • In order to perform maintenance on the Software/Application. Tairra undertakes to do everything in its power to restore the service as swiftly as possible.
  • Due to technical issues caused by the infrastructure. Tairra undertakes to do everything in its power to restore the service as swiftly as possible.
  • During the period prior to the acceptance or refusal of modifications to the Software Application Terms and Conditions (T&Cs) by the first Authorized User from Customer side.

19. Data Protection

Tairra shall comply with the provisions of the United Arab Emirates and Kingdom of Bahrain Data Protection Act, and take all reasonable measures to keep Customer's personal information confidential and secure.

20. Tracking Technologies and Cookies

Tairra uses Cookies and similar tracking technologies to track the activity on the service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze the service offered. The technologies Tairra uses may include:

  • Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of the service. Unless you have adjusted your browser setting so that it will refuse Cookies, the service may use Cookies.
  • Flash Cookies: Certain features of the service offered may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on the service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
  • Web Beacons: Certain sections of the service and the emails we will send may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Tairra, for example, to count users who have visited those pages or opened an email and for other related Application statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your App. Tairra uses both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies: These Cookies are essential to provide you with services available through the Application and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and we only use these Cookies to provide you with those services.

21. Use of Your Personal Data

Tairra may use Personal Data for the following purposes:

  • To provide and maintain our Service: including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers, and general information: about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

22. Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

23. Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

24. Disclosure of Your Personal Data

Business Transactions:
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement:
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other legal requirements:
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

25. Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While Tairra strives to use commercially acceptable means to protect your Personal Data, Tairra cannot guarantee its absolute security.

26. Children's Privacy

Tairra services do not address anyone under the age of 13. Tairra does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If Tairra becomes aware that it has collected Personal Data from anyone under the age of 13 without verification of parental consent, Tairra takes steps to remove that information from its servers.

If Tairra needs to rely on consent as a legal basis for processing your information and your country requires consent from a parent, Tairra may require your parent's consent before it collects and uses that information.

27. Links to Other Applications

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

28. Contact Us

If you have any questions about this Terms and Conditions, You can contact us by visiting this page on our website: www.Tairra.com/contact.

By using the Software, you agree to abide by these Terms and Conditions. If you do not agree to these terms, please refrain from using the Software.